Jamaica, Queens, New York City. Part-time Red Cross Responder, Nicole Marks, uses an iPad to enter information about a family who has been ordered to vacate their fire -damaged home by the fire department for reasons of health and safety. Red Cross volunteers have only recently begun using iPad technology with web-based software called CAS, which is a case management system. All the details are uploaded via a data SIM card inserted in the iPad. This also allows Red Cross volunteers to add credit to a debit card, which can be part of the assistance that the Red Cross provides.

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