Volunteers Video story

Caring for our caregivers

Honduran Red Cross volunteers receive specialized support to cope with the emotional stress of responding to large-scale emergencies.

In times of emergencies and disasters of great magnitude, Honduran Red Cross volunteers play a fundamental role in supporting and assisting those who need it most. While caring for others, however, they may face significant stresses on their mental and emotional health. To ensure that volunteers are well equipped to deal with these stresses, the Red Cross has implemented “Caring for the Caregiver.”

“Who takes care of the caregiver, or who helps the rescuer?” asks Angel Celaya, a volunteer and psychologist with the Honduran Red Cross. “The team of Red Cross psychologists, through this project, has been a support in terms of mental health, so that we can assertively adapt to these complex situations.”

This project aims to help volunteers address the impact on their mental and emotional health and ensure that they are well equipped to deal with these stresses.

The first experience: Hurricanes Eta and Iota

At the end of November 2020, more than 7.5 million people in Central America and Colombia were impacted by hurricanes Eta and Iota, ranked as two of the strongest storms to hit the region in recent decades. Particularly in Honduras, Guatemala and Nicaragua, more than 6 million people were affected by heavy rains. Many of them lost their homes, crops and livelihoods due to flooding and landslides caused by the storms.

The work of volunteers was critical in helping with evacuations and post-disaster assistance. However, it is necessary to consider that many volunteers are also part of the affected communities, so the emotional burden for them is often multiplied. Given the scale of the disaster, the “Caring for the Caregiver” programme was activated for the first time.

More than 2,000 volunteers from all over the country have participated in the programme. Volunteers received psychosocial support and learned about tools and techniques they can use to deal with the stress, anxiety and depression resulting from the extreme situations they faced.

“This topic helped me a lot, especially with ‘defusing’,” says Dunia Amador, a volunteer with the Honduran Red Cross. “For example, what should I do after a traumatic event? Well, I can try to disconnect. When I talk about disconnecting, I mean talking to my colleagues. And on the emotional side, it’s knowing that I feel good, that I’m OK, and how to take care of myself.”

Now the Caring for the Caregiver programme is activated whenever a major emergency occurs. This programme demonstrates the Red Cross commitment to the well-being of its volunteers, ensuring that they are prepared and protected while providing life-saving assistance.


This story was produced by Juergen Ordóñez,
a talented storyteller from Honduran Red Cross.


‘We’ve tried everything’

Meet Hassan Al Kontar, the renowned “man in the airport,” who was stuck in an airport while seeking asylum. Also with Houda Al-Fadil, a Syrian refugee striving to rebuild her cooking business after surviving a devastating earthquake in Türkiye.

Going mobile

In Argentina, mobile humanitarian service points not only bring critical services such as first aid, water, food and warm clothes. They bring a feeling of safety and trust, which are critical for helping people on the move.

This post is also available in:

Discover more stories

Get stories worth sharing delivered to your inbox

Want to stay up to date?

This might interest you...

Expert Sources: COVID-19 or hunger?

IFRC’s Michael Charles explores the challenges of a life-or-death choice for African families.

Check it out